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How do I comp tickets?

Need to send someone free tickets—like a sponsor, volunteer, or special guest? You can create a comp order in just a few clicks.

✅ How to Comp Tickets in FrontDoor+

  1. Head to your event in the FrontDoor+ Admin Portal
  2. Click on the “Online Orders” tab
  3. Click “NEW ORDER
This is where you can create a Comp Order.
 

📝 What You Need

  • Just the guest’s name and email address
  • No payment info required
  • Choose any ticket type—even if it’s sold out to the public

As the event admin, you have the power to override public sales limits when comping tickets.

📤 Sending the Tickets

After creating the comp order, you’ll have two options:

  • Send the ticket email directly from FrontDoor+
  • Or download the tickets and send them manually yourself

💡 Pro Tips

  • Comped tickets still count toward your total capacity
  • Optionally add a note that the recipient will see in their ticket email