🎟️ How to Find Your Tickets

🔎 Quick Fix: Get Your Tickets Now

Use our ticket lookup tool to instantly find your tickets.

Click the link below and enter the email address you used at checkout.

👉 Lookup My Tickets

If tickets are found for that email address, you can:

Resend the ticket email
Download your tickets as a PDF

If no tickets are found, keep going through the steps below. A small typo at checkout or an auto-correct issue may be the reason.

This is almost always faster than waiting for support.

Check your inbox

✅ Search your inbox for

"tickets@frontdoorplus.com"
"FrontDoor+"
"Tickets"

Some email providers sort messages into other folders. If you use Gmail, also check:

Promotions
Social
Update

✅ Check your spam or junk folder

If your ticket email landed in spam:

Mark it as "Not spam"
Move it back to your inbox
add tickets@frontdoorplus.com tp your safe senders list

✅ Check your Apple or Google Wallet

All FrontDoor+ events support Apple and Google Wallet. If you clicked “Add to Wallet” during checkout, your ticket may already be saved.

❓ If the Lookup Tool couldn’t find your tickets

If the lookup tool shows no results and you’re sure you purchased tickets, the email used at checkout may have been mistyped. This can happen with auto-correct, autofill, or a missing character.

Because the Lookup Tool only finds exact matches, the next step is to reach out to us.

We will look up your order, update the email on file if needed, and resend your tickets.